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All the staff have been extremely helpful and accommodating. Alex in the restaurant offered very high customer service.
This has been a very enjoyable stay thanks to all your wonderful staff
Very friendly staff. Very obliging with my wife's gluten free diet. Everything was excellent.
Weekend Coach Trip. It is the best hotel we have been in in England or Wales. Hopefully we will be able to return.
Many thanks, we couldn't have has a better and friendlier hotel
Anne & Brian Bingham
We found the hotel very attractive and conveniently central to the town. It is smart, well maintained and ideal for any stay. The staff were consistently courteous, helpful and available. Could not be better.
A staff to be very proud of. Well trained and so friendly and helpful. Amazing!
Thank you so much for all the help you gave me, out off 160 guests I had booked in on 28th/30th November 2014 not one compliant in fact they all want to come to you again it was Home from Home,
I cant praise the management &Staff enough We will be back.
Catenians Province 4
Once again we really enjoyed our stay, the staff were really friendly, especially Gwenno, who was very helpful, hotel very clean, spa facility was amazing, we will definitely look forward to coming back the third time next year. Thank you for making our stay pleasant and enjoyable. The Valu Family
Just a short note to thank you for the excellent hospitality you gave to my wife and I while staying as part of the Railway conference last weekend.
The staff could not have been more helpful. The room comfort was very good and we enjoyed our breakfast and were very impressed by the quality of the conference dinner. We were sorry that a public thank you was not given to the staff that evening.
We were with you two years ago at another railway conference and will look forward to staying again in the future.
This hotel was excellent,the staff are very friendly, they were helpful (nothing too much trouble).Food was plentiful and very tasty, could not fault anyone or hotel in any way. Lovely place to stay.
mr w p jones
The hotel is a three star, however in my humble opinion it is a four star. In this competitive world for our custom, it is nice to see a hotel that puts my needs first, and not profit. I felt special, in this locally contemporary designed building. Staff, food, and comfort were amongst the best I'd experienced in this beautiful part of the world, where you automatically feel you are in another, calmer world......Breakfast was help yourself - cereals, full English, as much tea, coffee and toast as you wanted - you just asked and it arrived very promptly.
Lovely Hotel all round. Went with a group of friends on a dancing weekend. Food was excellent around five choices each for starter, mains and dessert at dinner. Breakfast was help yourself - cereals full English, as much tea coffee and toast as you wanted you just asked and it arrived very promptly.
Very Good hotel and even got a good rate. Room was warm, clean, well decorated and roomy. Staff were all friendly. Very good leisure facilities.
We hired the new "Castle Room" for 10 people. Beautifully decorated & no expense spared. The food was delicious ..couldn't fault anything. The staff are excellent & couldn't do enough for us. I shall certainly be booking the table again very soon.
The budget was £100 per night. I cannot lie...it was a challenge but Celtic Royal lived up to that challenge on every single level. Spotless clean, faultless service, spacious comfortable bedrooms with quality furniture. The pool, gym and spa area were great and the food was beautiful in a gorgeous dining room. Last but not least the bar entertainment turned our lovely break into an unforgettable experience as we were serenaded by Welshmen who would give Sir Tom a run for his money.
Guest Room 240.
Just spent the last two days at a Rotary Conference at the Celtic Royal. Excellent accommodation, food and conference facilities. All at the Conference commented on how friendly and efficient the staff were. Nothing was too much trouble for them Director Markus Donsbach is to be congratulated on the standard of his staff at the Celtic Royal.
Peter A Woods